Click on 'More Settings' (see image below) 6. Double click on your email account (see image below) 5. Account Settings > Account Settings (see image below) 4. To add the shared Outlook mailbox on Mac: In the Tools menu, choose Accounts, and select the account that has access to the mailbox. You can change the registry for each user of the shared account to add a registry setting that will place a copy in the shared account sent items. First option to connect a shared mailbox in Outlook: 1. If you have a shared or departmental account added to your Office 365 as an Additional Mailbox, it is possible to configure the sent messages to appear in the shared accounts sent folder instead of your personal sent items. Search on the name of the shared mailbox to which you. Beginning December 20, 2022, all new shared departmental or student org accounts will be created with a server level policy so sent messages will appear in the shared account Sent Items folder.Īccount owners for existing shared departmental or student org accounts can request to have the setting added at the server level to those accounts as well - contact with the ids/email address for the shared accounts you would like updated. Click the plus (+) sign at the bottom of the Delegates window, under Open these additional mailboxes.
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